Schools and Colleges

Looking for qualified workers?

Staffing solutions for Schools & colleges

As part of the Crown Commercial Service (CCS), we work collaboratively with forward thinking schools and colleges to provide high calibre project and contract-based professionals at every level.

If you are a school or college and need staffing services do not hesitate to call a member or our Education team, who will be able to advise you on all the services we have to offer and listen to your requirements.

Crown Commercial Supplier

The types of service we offer include:

Permanent - Hiring the right person can be challenging but we will find the right talent to help you grow your department for many years to come.

Temporary - from 5 people to a 1000 plus we will come up with a plan tailored to your requirements and budget and can be scaled up or down to suit your needs at any point.

Managed Services - we manage all parts of the flexible workforce at organisations using many contingent workers.

Recruitment Process Outsourcing - From outsourcing every aspect of your recruitment process to the provision of a specific service or one-off campaign - we deliver solutions carefully tailored to meet your needs.

We look forward to developing a close and positive working relationship with you.

Ready to speak to an education expert?

Call us today on 020 8441 3323 or click for full contact details and our enquiry form.

Our Service Proposition To You

Surecall Recruitment possesses an expert understanding of how the non-clinical framework agreement sector operates. We safeguard our business by ensuring we are at the forefront of the most up-to-date industry changes.

We understand the importance of both UK & European Labour Legislation and have an established training infrastructure in place to ensure we provide well-trained high calibre staff to our vast and diverse range of clients. On top of this, we can offer you several benefits including:

Surecall Non Transport Brochure

Our Service Proposition

A Professional Hands-on approach and dedicated team 24/7

Our Framework Management team can guarantee a prompt response to client requirements in line with quality management standards.

All our consultants come from either an NHS or public sector recruitment background. They are provided with regular training to ensure that they have the relevant experience needed to meet your requirements.

All our clients are provided with a dedicated 24/7 support team which includes an Account Manager, Account Support and Payroll Manager plus access to the Operations Management team and Company Directors.

Your Framework Manager will be your main point of contact and will be responsible for providing you with day-to-day communication including:

  • Coverage of weekly pre-plan and any daily extras
  • Staff availability
  • Weekly KPI Reporting

Compliance and Rigorous Worker Vetting

Before engaging any worker to represent our organisation on a client site we undertake the following:

  • Face to Face interviews
  • Document checking including eligibility to work in the UK
  • All workers or office staff are selected based on a numeracy and literacy test to ensure they meet your expectations.
  • Reference from past employers and other checks you may require (can be provided on request)

Access to a large pool of quality staff

Surecall Recruitment is experienced in supplying temporary and permanent staff across a variety of sectors including the framework public sector.

We are also set up to take on large scale staffing projects in other industrial and public sectors too.

Our recruitment team is skilled at identifying and sourcing quality people though a variety of sources including Job Boards, digital CV searches and our own websites and social media channels. They also maintain and regularly engage with our in-house database of 25,000-plus fully compliant workers.

If you have specific labour needs, we can provide them on an ad hoc basis, pre-book weekly workers on a pre-plan basis, provide emergency cover through the day and night, as well as workers on either a temporary to permanent basis or permanent for an agreed fee.


When engaging with new starters, as part of our service, we call every worker prior to every shift.

Candidate payroll and assessment

At peak, Surecall payrolls up to 8,000 workers per week, with the capacity in place to increase this to 15,000 plus per week. In addition, we have a database of over 15,000 individuals that we engage on a regular basis.

On-site Management Team

For several of our clients, we also offer an on-site service, whereby we are happy to locate members of your assigned account team onto your premises. This service enables us to provide you with the following benefits:

  • Real time management and a better understanding of your staff requirements for pre-planning purposes.
  • Staff assessments, staff training, sickness, accidents, compliance all done on your premises.
  • We can liaise with your team daily and react to any change immediately.

Rapid Response time

Our predominant aim is to provide clients with the correctly qualified temporary staff on-site within 90 minutes of receiving the request.

24/7 Client Support

Surecall Recruitment operates a 24-hour, 7 day a week shift pattern.
We provide a genuine 24/7 service to ensure that we are always on call to deliver the needs of our customers and keep things moving. We have a night team that operates the office night shift and then hands over to the day team in the morning.

Our office teams complete daily handovers to ensure that data information is accurate and up to date. If someone lets you down or a job suddenly needs doing, we always have someone at the office to support you.

Ready to speak to an education expert?

Call us today on 020 8441 3323 or click for full contact details and our enquiry form.

Reporting & Analytics

At Surecall we have invested heavily in information technology and training to ensure that we can provide our customers with all the insight they need to be assured their staff requirements and KPIs are being professionally monitored and met.

The following reports are provided as a minimum:

  • Number of shifts requested
  • Percentage of shifts filled
  • No shows and cancellations
  • Reported lateness
  • Average duration of shifts
  • Worker Performance

Peace of mind

We provide full insurance to ensure our clients, candidates and the public are protected. This includes:

  • Negligence insurance - £10,000 per claim
  • Employers liability - £10,000,000 per claim
  • Public liability - £1,000,000 per claim
  • Products liability - £1,000,000 per claim
  • Professional indemnity - £2,000,000 per claim

Regulated Ethical Staff Supply

As of 2019, we are proud to have become an affiliated member of the non-profit making organisation Sedex, who effectively manage ethical and responsible practices. As the largest collaborative platform for sharing ethical supply chain data, Sedex is an innovative and effective supply chain management solution, helping to reduce risk, protect our company reputation and improve our supply chain practices.

This is predominantly done through their secure, online database which allows us and other members to store, share and report information on four key areas:

  • Labour Standards
  • Health & Safety
  • The Environment
  • Business Ethics

This membership demonstrates our commitment to responsible procurement to businesses and a growing recognition that a collaborative approach is an effective way of driving ethical and sustainable improvements in global supply chains.



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